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New Edge Associates Inc

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BUSINESS BANKER

Job Summary:

MUST BE FULLY BILINGUAL ENGLISH AND SPANISH

Execute integrated sales, service and relationship strategies to support growth and retention of business customers. Develops new-to-bank business relationships as well as cross-marketing of services to existing clients through segment-based sales plans to achieve revenue growth targets and maximize operating capabilities and profitability. 

Essential Duties & Responsibilities:

  • Solicits business relationships including deposits, loans and treasury services. 
  • Develops and refers loans leads for commercial area. Pursues lending business development activities (including low and moderate income segments), working in partnership with Commercial Banker.
  • Execute integrated sales and relationship strategies that are in alignment with the area business plan to achieve desired revenue and service hurdles.
  • Provide Treasury and Lending specialists with qualified referrals for cross-sell. Assist in closing deals across all products.
  • Use sound judgment in qualifying potential customers/deals as well as recommending the right financial solutions/products for the customer.
  • (i.e. Residential and Commercial Lending, Treasury, etc.) to ensure ongoing and appropriate communication to support overall client and franchise objectives.
  • Conducts sales initiatives through adequate procedures (telemarketing, direct mail and external business development. Ensures effective customer retention and growth through ongoing sales and servicing initiatives.
  • Maintain frequent interaction with centers of influence, diverse industry segments, community leaders, regulators, and senior business contacts.
  • Through extensive involvement, create local community awareness that the bank is critically focused on partnering in the community and providing broad, multi-product banking solutions to the middle market companies housed in the marketplace.
  • Ensures implementation of the Bank’s customer service philosophy in regards total customer satisfaction (knowledge, courtesy, appearance, responsiveness, accuracy and communication).
  • Handles customer situations beyond the scope of branch personnel and to ensure timely service.
  • Attain to the branch production goals. 
  • Promote and service all the deposit products available at the bank and open all types of accounts, including checking, CDs, IRAs, Business Accounts and Safe Deposit Boxes.
  • Promote and answer questions regarding the various lending products the bank offers.
  • Answer customer questions and assists customers with all needs, such as:  Safe Deposit boxes, issuing ATM cards, statements, rates, overdrafts, issue temporary checks, etc.
  • Assist in implementing operational policy, ensuring transactions are processed in compliance with federal, state and bank requirements.
  • Strictly adhere to internal control policies such as the account opening protocols of accurate collection, completion and updating of all required documentation.
  • Input information to create account data file of new accounts.  Perform any maintenance changes on existing customer’s account, such changes of address, title or rate changes.

Minimum Requirements:

  • Good understanding of financial institution operations, products and services.
  • Minimum four year college degree, or equivalent banking industry experience.
  • Proven knowledge of branch procedures and policies.
  • Effective human relations and communication skills.
  • Understanding of laws, rules and regulations affecting the banking/lending industry.
  • Knowledge of finance and accounting principles necessary to provide lending services.
  • Effective human relations and excellent communication/presentation skills, inclusive ability to negotiate and make presentations.
  • Good written, reading, supervisory, computer, communication and organizational skills.
  • Participation in community events.
  • Ability to handle multiple priorities in a fast-paced environment.
  • Flexibility on working schedule, as in any other branch location.
  • Must have a sharp, proven business development focus, preferably within a large financial institution.
  • Must be able to express a sound opinion, able to agreeably present another viewpoint.
  • Knowledge of credit process/credit training a plus.

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