Corporate Receptionist

Ensures the reception area is neat and orderly.
Responsible for the delivery and pick-up of mail and shipping packages on a daily basis.
Greets customers and directs them to the corresponding department and/or employee.
Responsible for answering and directing the phone calls that are incoming through the switchboard.
Assist the Branch with various tasks such as managing cash and debit cards in the teller station
Performs maintenance services including, but not limited to, wire transfers, change of address/phone, stop payments, direct deposit, providing statements, etc.
Responsible for providing a complete range of customer services at the Bank, including assisting to complete new accounts (DDA, savings, IRA’s, CD’s, etc.), explaining available products and services, while gathering the customer’s information in order to process new and/or existing accounts.
Responsible for ensuring documentation is accurate and complete for account files.
Works closely and efficiently with other departments of the bank in order to resolve efficiently and effectively customer’s issues.
Follow-up on all customers inquires in a timely and efficient manner.
Represents the bank in the community through good customer relations and business organizations.
Actively participates in local community organizations and networking events.
Participates in all scheduled trainings and events that are required by the bank.

CORPORATE RECEPTIONIST