RELATIONSHIP BANKER

• Responsible for opening checking accounts, savings accounts, and provides all other deposit product services at the customer's request. Looks for products/services to benefit customers & actively informs/sells these benefits/products to clients. Works with customers to identify needs, follow through and close the sale.
• Responsible for supporting the teller line to keep the customer lines to a minimum and exhibit quality customer service (performs processing of financial transactions as needed).
• Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships.
• Participate in client/prospect calling activities during special deposit/loan campaigns.
• Assist in conducting and/or participate in meetings to enhance knowledge of sales initiatives/processes, bank products, operational processes and "exceptional" customer service delivery.
• Take loan applications for personal/retail consumer needs as required.
• Assist with dual control vault responsibilities and assists with audit controls.
• Assist branch management with 'on the job training" of new employees.
• Performs all other duties as assigned

High school diploma or general education degree (GED), some college education is preferred; or 3-4 years of related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a financial institution operations, sales or customer service background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.